Banggood was founded in 2004, specializing in computer software research and development.
Focusing on foreign trade e-commerce. From there it developed into an online retailer for almost everything you need for happy living,
eating and entertaining. They have 4 offices, one in Hong Kong, one in Shenzhen,one in Hangzhou, and one in Yiwu.
Moreover, Banggood’s heart is in Guangzhou it is where all the Banggood magic happens,
there you will find our main office housing 1000+ employees from customer service to product managers.
Moreover, The whole team is committed to providing low price, high quality products and professional services to global customers.
Why choose Banggood
. Professional customer services.
. Potential to partner with them.
. Friendly helpful customer services.
. Free or low cost shipping.
. No minimum order quantity.
. PayPal, Credit Card And Boleto payment options.
. Dropshipping is direct from them to your customer.
. Protective shipping with product declaration.
Product Quality Assurance Policy
For the following product categories, Banggood will provide quality assurance service
if there are any quality problems or non-human problems.
Warranty time starts from the time you receive the goods. Please note that we do not accept late applications.
Quality Assurance Solution Reference:
1. Refund: Partial Refund / Full Refund / Return & Refund.
2. Return shipping: Partial products resend/new replacement.
3. Repair or exchange.
Note: The warranty periods for BlitzWolf & BlitzHome with battery and without battery are 12 months and 18 months, respectively.
1. For products purchased with big promotional discounts (kidnapping, half discounts and above, freebies, freebies, etc.), if there are any quality issues, refund is the only option available.
2. Due to their nature and uses, clothing, shoes, bracelets, decorations, household items, home decorations, sex products, home textiles and other similar items are not included in this warranty period. For other product details, please contact us or refer to our other guarantees.
3. The natural deterioration of the product through wear and tear, along with breakage/damage during use, is the sole responsibility of the customer and our warranties do not cover them.
4. If the customers damaged/misused the product, the warranty will be invalid immediately. No compensation is available in such cases.
However, you are welcome to contact us to purchase a replacement or replacement parts (if any).
5. We need proof for any non-human quality problems.
6. For some products, customers need to provide proof of damage or cooperate to check and confirm problems, otherwise we may not be able to cover you under the product warranty policy.
7. Warranty is invalid if the customer operates the product under the following conditions:
- Firstly, Update the device or root the device
- Secondly, Open the product to repair the device
Modify, delete, customize or exchange product components
Improper use of the device
- Finally, Keep using the item once it goes wrong and causes more damage
September 9, 2021
Broken Screen Service Policy
The broken screen service is valid for one year from the date of purchase. If your item is covered by broken screen service and the indoor or outdoor screen (excluding the back cover) is broken due to accidental drop, collision, crush or other events, please provide us with relevant proof (order number, IMEI number and three photos of the damaged screen). Banggood will provide a one-time compensation based on the value of the item.
1. One item has only one chance to get broken screen compensation.
2. If you exchange the item successfully before sending it, the broken screen lock will be invalid automatically.
3. If you want to xchange item, Banggood will compare the price of the original item (original item value price the broken screen lock price) with the price of the new item. Any overpayment and any shortfall must be refunded based on the item exchange rules.
4. Banggood will send the accessory if the projector screen is broken and your order item is covered by this insurance.
5. In addition, You can also repair locally or buy an accessory to fix it. Banggood will offer reimbursement based on the relevant invoice, but the reimbursement amount does not exceed 20% of the item's value.