Customers and patients are at the heart of our business, and we are committed to providing exceptional care to them. We want to be the first choice for their health and beauty needs.
We also offer innovative 'only at Boots' exclusive brands such as No7,
a leading UK skincare brand, Soap and Glory and Liz Earle, all delivered with the great value our customers love.
Boots has a unique place in the heart of the communities it serves across the UK.
For 170 years, we have used our pharmacy-led expertise and support to help improve
the health and wellbeing of local communities.
We know that our colleagues are our strength, and aim to always be the employer of choice,
attracting and retaining the most talented and passionate people who truly care, and want to do life changing work every day.
Moreover, We are here to help our customers look and feel better than they ever thought possible.
With around 2,336* health and beauty stores across the UK, around 85%* of the population Boots Code
is estimated to be within 10 minutes of a Boots store.
We have developed a multi-format strategy for our stores, focusing on giving our
customers more of what they want and need in the right place, with the care of our
friendly and professional colleagues, and the ability through our Order & Collect service
to access any product available at Boots from any store.
These formats are:
- Local pharmacy: Healthcare-focused community stores. We aim to reach even more of our customers where they want us and work closely with other local healthcare providers to keep local communities healthy.
- Health and Beauty: Edge of town, convenience and high-street stores, offering pharmacy-led care and acting as a destination for shopping by also offering a wide range of products including all Boots leading brands.
- Flagship store: Our widest healthcare offering, including extensive pharmacy services, Boots Opticians practices and Boots Hearingcare locations and our biggest range of premium beauty and exclusive brands.
- Travel and airport stores: have targeted ranges to meet the last minute needs of our customers when they are travelling.