Dnata Travel is the biggest provider of travel services and products for retail and business customers
for the Middle Eastern market. They ensure exclusive and amazing Hotel booking transfer, Insurance
and holidays to destinations worldwide.
Our environmental programme focusses on the areas where we can have a real impact:
- Firstly, Reducing emissions
- Secondly, Consuming responsibly
- Finally, Preserving wildlife and habitat
These three pillars are the priorities of dnata’s Environment framework. We aim to deliver results
against these focus areas in our own operations, as well as through our products and services so that
we can support our customers and partners to achieve their environmental objectives.
Reducing Emissions from our Fleet
In addition, Our fleet of ground service vehicles (GSE) and road vehicles is one of our most significant sources of emissions.
Dnata Travel are endeavouring to minimise this impact through operating our fleet efficiently and increasing the
proportion of their fleet that is electric. In addition, Telematics systems, installed in many of our fleets, support efficient
deployment of vehicles and equipment, help reduce idling and reward good driver behaviour. When the
system was introduced in our ground handling operations in Italy it resulted in a 14% reduction in fuel
consumption and associated emissions. Transitioning our fleet away from fossil based fuels is another focus for dnata.
Currently, approximately 15% of our international ground handling fleet is electric and we aim to significantly
increase this proportion over the coming years.
Dnata Travel operates a large portfolio of facilities from cargo warehouses to office facilities and airport lounges.
Moreover, Where possible we are applying green building standards in our new facility construction. Our state of
the art cargo facility at Heathrow Airport, dnata City East, has been built to the BREEAM standard ‘excellent’
for external and ‘very good’ for internal. Investing in LED lighting across our UK facilities reduced our CO2
emissions by 1,000 tonnes per year and significantly reduced energy costs.
Our GSE maintenance facility in Singapore has an eco-friendly design which takes into account wind direction,
thermal radiation, shading, daylighting and energy conservation. dnata Singapore is also in the process of
installing solar power generation at both our catering and cargo warehouse terminal. The system is expected
to generate over 4 million kWh of electricity per year and to reduce annual carbon emissions by approximately 2,000 tonnes.
We are installing energy efficient equipment in our new state of the art catering facilities, including washing
systems which significantly reduce water, energy and detergent consumption, efficient refrigeration units
which use gases with a lower global warming potential, high efficiency insulation and LED lighting.
Low emissions products
As well as focussing on our internal operations we are working to reduce the carbon footprint of our products
We are working hard to decrease waste generation and improve rates of waste diversion from landfill.
Whether its using innovative technology to manage food waste or implementing paperless processes
we are targeting waste reduction where we can.
Moreover, dnata Cargo in the UK has invested in ultra modern equipment that allows paper-free operations, with
white board technology and handheld tablets all contributing the appropriate, efficient and safe transportation
of cargo. Dnata Catering in Australia designed an app allowing kitchens to review airline menus on iPads,
dramatically reducing paper consumption.
Digitisation of processes across our UAE operations has resulted in significant paper saving and cost reduction
of more than USD 80,000 in a single area of operations. Reusing polythene sheeting in our one of our cargo operations reduced our annual consumption of polythene sheet by 45%. Our efforts to reduce single use plastic
across our operations saw us eliminate approximately 1.2 million SUP bottles in 2019 alone.
Waste and Recycling
Installation of bio-digestors in dnata catering units in Australia diverted more than 72 tonnes of food waste from
landfill during their first year in operation. Where liquid wastes have been segregated on board, our catering
units can dispose of them through our on-site treatment systems where available.
In addition, Our vehicle maintenance facilities recycle large quantities of waste oil and, where possible, are returning vehicle
batteries to suppliers for recycling. Moreover, In 2016, our GSE maintenance base in Dubai began overhauling GSE to
extend it’s lifespan and to reduce the significant volumes of waste associated with scrapping of equipment.
Environmentally Friendly Products
We want to support our customers to make more sustainable choices. Our new Marhaba lounges in Dubai
and Zurich are fitted with high spec water filters, which helps reduce the consumption of single use plastic bottles.
Our catering teams have the capability to trace products, particularly proteins, back to their source, which
helps to showcase local produce and reduce the food miles associated with menus. So, We are increasingly working
with many of our airline customers to analyse consumption trends and use predictive data to optimise the
loading of F&B for in-flight catering. We have seen food waste reduce by as much as 50 per cent in one of our
operations following the introduction of a food pre-ordering process.