Milanoo is a leading online retail store based in Chengdu, China specializing in selling men’s and women’s clothing, wedding and special events items, cosplay costumes and a wide variety of other products. They always strive to provide their customers with high quality products at a competitive price and catered to their explicit needs. As they pride themselves on being on the pulse of world fashion, they are always willing to share their thoughts and ideas with you on their website and are committed to building their 'Passion for Fashion' philosophy.

They have a set of values at Milanoo that distinguish them from other companies. These are the four core values they live by:

  • The customer always comes first.
  • Creating a great environment for Milanoo employees will in turn improve the shopping experience of their customers.
  • Always be reliable, honest and open.
  • Encourage the customer to be themselves and to shop for items they will love.


What methods of payment do you accept?

We accept the following methods of payment for your ordering in online.
Credit and Debit Card
Bank Wire Transfer

Why the order status is still unpaid after I paid?

If you paid through Western Union or Bank Wire Transfer, please kindly know that it will take some time for the bank to process the business. Processing time varies according to different banks. In most cases, we will receive the remittance within 5 business days. We will notify you by email immediately after we receive the remittance. If the order is still unpaid for more than one week, please contact us and provide proof of payment so that we can check with the bank. You can also contact the bank to get the progress.