Victoria's Secret is the leading specialty retailer of lingerie and beauty products, dominating its field with modern fashion-inspired collections, prestige fragrances and cosmetics, celebrated supermodels and world-famous runway shows
A world of luxury in more than 1,000 stores from the leading business of LBrands.
What delivery options do you offer?
We offer a Home Delivery service, Cash on delivery service as well as a Click and collect service for selected stores. Times and cost for deliveries will vary depending on the location. For more information, please see our delivery information page.
What time does Victoria's Secret customer care team operate, and how can I get in contact?
You can contact our customer care team on the following number: 800-74292.
Can I view my order history?
You can view your orders at any time using our website. Simply follow the steps below.
Log in to our website and click on 'my account' at the top of the page.
Click on the link ‘View Orders’ on the left of the page. This will show you your order history.
Can I track my order online?
Currently, orders can’t be tracked online. Our delivery partners will send out a unique tracking link once your order is packed to let you know when it will be delivered.